Their customer support is nice. I feel unhealthy for them as a result of they’ve https://www.google.com/search?q=cpay reviews to clean up a lot of the dirty work from poorly skilled brokers.
So I ask if this second invoice might be refunded to me. She goes and talks to her supervisor and comes again to inform me that “there cpay reviews is nothing they might do because they already let me out of the contract without a cancellation payment”.
I labored with the tech assist staff for an additional 2 weeks and we were unable to search out any processing service that would work. So they stated that they might “enable” me to cancel my account. During this process I was charged one month of service. I didnt thoughts and I wrote it off as a value of doing enterprise. The subsequent month I received a brand new, more expensive bill from CPAY and since they’d entry to my account they only took the money out automatically.
I call customer support and ask why they charged me once I cancelled over a month ago? She tells me that it takes 30 days to cancel so you might be answerable for the second month as well. I tried to clarify that this doesn’t make sense because it isn’t like I had been utilizing the service after which determined to cancel.
I never can perceive how a company can stay in enterprise without treating all of their prospects with frequent sense and respect. I signed up for CPAY through a friend of a good friend. He checked out my web site and said beaxy custody that their payment processing was compatible with my site. I signed up and obtained a processing solution within a couple of weeks. It turned out that their options were not suitable with my web site.
All these problems are, unfortunately, quite frequent within the processing trade. I’ve gone into businesses where retailers signed up with a special CPAY Agent and are mad at CPAY and complain.
With the excessive turnover rate amongst impartial sales brokers, your agent may not even still be working for the company if you name in with an essential drawback. The CPAY Tech guys go above and beyond to resolve points and see them through to customer satisfaction. It isn’t an ideal world although. And, just as in your https://topcoinsmarket.io/cryptopay-charts-price-dynamics-of-costs-cpay-online-history-of-values/ own enterprise, there are days they are buried busy and every so often a tech thing that has a quirk . I had one tech support particular person even go so far as to name ATT for a service provider to have them examine for “noise” within the line because the cellphone company stated the road was “fantastic”.
- I worked with the tech support team for an additional 2 weeks and we had been unable to find any processing service that would work.
- During this process I was charged one month of service.
- So they stated that they would “permit” me to cancel my account.
- The subsequent month I obtained a brand new, dearer invoice from CPAY and since they’d access to my account they simply took the cash out routinely.
- I didnt thoughts and I wrote it off as a cost of doing business.
- It turned out that their options were not compatible with my website.
If I might suggest to all merchants that feel like their being scamed, I say contact the Attorney General’s workplace and file a grievance on line. Do the identical with the FTC, its about time these rip-off artists are run out of enterprise. Overall, Central Payment rates as a slightly-above-average merchant account supplier and earns a decent three.5 out of 5 stars.
The subsequent month I reverted to my earlier credit processing company and the costs had been as they had at all times been. I tried them a second time and the rates had been the identical. I known cpay reviews as in and asked how to resolve this they usually said I pays the high charges or pay an enormous cancellation payment, “per my signed contract”. This company uses a bait and swap tactic.
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I have by no means skilled a fraud and dangerous service as Central cost in my whole experience with service provider companies. this needs to be one of many largest rip off.
As Mr schmeltz mentioned above. Run don’t walk. I wish I had learn the entire service provider’s comments about their experiences with CPAY before I signed that contract. I too really feel like I was mislead particularly after I contacted my agent in regards to the month-to-month fees.
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When I take the time to hear them out, it usually comes all the way down to the signing Agent didn’t give the service he promised or disappeared. THAT was a person doing the wrong factor… NOT the corporate and NOT all the other Agents. Central Payment takes more money beaxy feauters from companies, especially small seasonal companies such as mine, than they make. Using Central Payment provides me more loses than profits. For the month of February we didn’t have any credit card swipes and Central Payment charged $47.46.
Merchant Accounts For Credit Card And Payment Processing
Buyer beware!!! I have given this firm two opportunities to have my enterprise.
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It was “fine” however the noise within the line conflicted with the alerts the credit card machine was making an attempt to send. A+ went to that tech guy that day and … fyi… it was a Saturday. This is a legal motion.
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I am canceling service with them for a second time. Both times when I signed up with them the sales reps lied to me concerning the monthly charges. The most recent man told me probably the most I would pay was $15.00 per 30 days. Now my account has been charged multiple instances $64.forty on top of other fees.
They don’t disclose fees. promised to beat your current charges however never do.
She simply blatantly says No. This similar scenario might not occur to you, but any time you take care of a company that doesn’t care about customer satisfaction finally you will find yourself in bother.